Frequently Asked Questions
Find answers to common questions about our premium botanical exports, shipping processes, and quality standards.
Shipping
Yes, we export our premium botanicals globally. Our primary markets include Europe, North America, and parts of Asia. We handle all necessary export documentation and phytosanitary certificates required for international trade.
We offer both sea freight (FCL and LCL) and air freight options depending on the urgency and volume of your order. Sea freight is recommended for standard bulk orders to optimize costs.
Minimum Order Quantity (MOQ)
Our standard Minimum Order Quantity varies by product but generally starts at 500kg for standard herbs. For high-value or rare botanicals, the MOQ may be lower. Please refer to specific product pages or contact our sales team for exact figures.
Packaging
We utilize export-grade packaging to ensure freshness and prevent contamination. Standard packaging includes multi-wall paper bags with PE inner liners, typically holding 20-25kg depending on the product's bulk density.
Samples
Yes, samples are available for serious buyers to verify quality before placing a bulk order. Courier costs are typically covered by the buyer; product cost may be waived for confirmed orders.
Payments
We accept T/T bank transfer with a deposit against balance before shipment, as well as Letters of Credit (L/C) for larger container orders. Terms are confirmed on the formal quotation.
Still have questions?
Our team of botanical export specialists is ready to assist you with tailored solutions and detailed technical specifications.